Privacy policy

Respecting the right to privacy of people visiting our website, we declare that the data obtained in this way is processed in accordance with national and European law and under conditions that ensure its security.

By accepting the Privacy Policy, you consent — to the Data Controller and entities of the Eternis Group — to the processing of your data submitted through contact forms and collected via cookies.

I. Who is the Controller of your personal data?

The administrator of your personal data is the operator of www.eternis.pl — Eter Connect sp. z o.o., based in Warsaw, Aleja Niepodległości 18, 02-653 Warsaw, registered in KRS under number 0000858523, NIP: 5223189244.

Contact for data protection matters: rodo{'@'}eternis.pl.

II. What personal data do we process?

In connection with the use of our website we process data obtained through:

  • contact forms — name and contact details (e-mail and phone)
  • chatbot — conversation content, first and last name, contact details, IP address
  • cookies — information about the device, system, language version and how the site is used

III. What is the purpose and legal basis of processing?

We process data to operate the website, to contact you after a form is submitted, and to support the process of establishing cooperation.

  • Article 6(1)(f) GDPR — legitimate interest of the administrator
  • Article 6(1)(b) GDPR — actions before entering into a contract or contract performance

IV. To whom may we disclose your data?

Data may be shared with entities of the Eternis Group, technology partners and suppliers necessary for service delivery (e.g. transport platforms, IT providers, billing entities).

V. For how long will we process your data?

We process data until the legal basis expires or the purpose of processing is achieved. Depending on the basis, this may be the period of contract performance, the period required by law (generally 5 years), or until consent is withdrawn / an effective objection is raised.

VI. Do we make automated decisions?

We do not take automated decisions, including profiling, regarding your personal data.

VIII. What rights do you have?

You have the right to access your data, to rectify, erase or restrict its processing, to data portability, to object, and to lodge a complaint with the President of the Personal Data Protection Office (UODO).

Requests regarding the exercise of rights can be sent to: rodo{'@'}eternis.pl.

IX. Changes to the Privacy Policy

We are entitled to change this Privacy Policy. Any changes will be published on this page.

Required cookies (strictly necessary)

CookieConsent

Provider: eternis.pl

Purpose: Stores the user's cookie decision

Expiry: 1 year

cc_cookie

Provider: eternis.pl

Purpose: Stores the user's choices in the consent banner

Expiry: 1 year

intercom-session-*

Provider: eternis.pl

Purpose: Intercom messenger session

Expiry: approx. 1 year

intercom-id

Provider: eternis.pl

Purpose: Intercom user identifier

Expiry: approx. 1 year

Analytics and marketing cookies

_ga

Provider: Google Analytics

Purpose: Visit and behaviour analytics

Expiry: 2 years

_gid

Provider: Google Analytics

Purpose: Distinguishing users

Expiry: 24 h

_fbp

Provider: Facebook

Purpose: Remarketing (Facebook Ads)

Expiry: 90 days

_uetsid

Provider: Microsoft Ads

Purpose: Conversion measurement (Bing Ads)

Expiry: 24 h

_uetvid

Provider: Microsoft Ads

Purpose: Remarketing

Expiry: 13 months

_ttp

Provider: TikTok

Purpose: TikTok user identifier

Expiry: 13 months

Links to cookie settings in the most popular browsers:

October 1, 2025