FAQ – Frequently asked questions

All it takes is getting in touch with Eternis and going through a short sign-up process. We help with the paperwork, settlements and launching work in your chosen app, and you can sign the required contracts online in the Eternis Panel.

No. Eternis handles settlements for drivers and couriers who don't have their own business, but B2B partnership is also available for those who do.

To start the partnership you need to be at least 18, have a smartphone with internet access and a valid ID.

Requirements vary depending on the type of work:

A courier can work on a bike, e-bike, scooter or car, depending on the app. For motorized vehicles, appropriate licenses and documents are required.

A taxi driver must meet extra requirements related to passenger transport. During sign-up we walk you through every formality and explain what you'll need.

The scope depends on the app, but you typically need basic contact details, an ID, a profile photo and photos of your documents. Drivers and couriers delivering by car also need a driving license, and some platforms additionally ask for a selfie with the ID or a photo with a thermal bag.

Eternis operates in over 40 locations in Poland and has 10 physical offices in the biggest cities. In practice, starting also depends on whether the specific app is hiring in your city – if not, you usually have to wait for activations to reopen or choose another available location.

Through Eternis you can work both as a taxi driver and as a courier in delivery apps.

Taxi drivers can work in apps like Bolt, Uber and FreeNow.

Couriers can work with Glovo, Wolt, Bolt Food, Jush and Stuart.

App availability depends on the city and current recruitment, so at the start we help you check which options are available in your location and which best fit your working model.

Yes — with us you decide how you work and you can cooperate with several platforms simultaneously. This model can boost flexibility, as long as it doesn't hurt delivery punctuality and service quality.

No. If you don't have your own car, you can use a vehicle available through Eternis. We'll help match the right option to your work model and your starting situation.

Yes, depending on the partnership model you can operate on more than one app. Details are best agreed during sign-up, depending on the city and chosen way of working.

It depends on the app, city and document completeness. With open recruitment, activation can take 24–48 hours to a few days, but if hiring in your city is temporarily closed, the start extends until activations reopen.

You need to be at least 18, have a smartphone with internet access and an ID. Depending on the app, you may also need a suitable means of transport — e.g. a bike, scooter or car.

Depending on the work model, you can use your own equipment or choose a solution available through Eternis. Availability depends on the city and type of partnership.

It depends on the app, city and document completeness. With open recruitment, activation can be quick, but start times also depend on current availability of hiring in the location.

Yes, rental can be part of your starting setup. When you contact us, we help you check which options are available and which solution best fits your situation.

Yes, vehicle availability may vary depending on the city and current offer. That's why it's worth confirming available options with the Eternis team before you start.

Yes. Eternis helps foreigners obtain permits and prepare the necessary documents. We handle formalities in Polish, English, Russian and Ukrainian.

Yes. Information about earnings, payouts and settlements is available in the system so you can follow it in real time.

You can use WhatsApp {'@'}Eternis Partner, Telegram {'@'}Eternis Partner or call us. Our phone number is +48 720 760 760 and email: biuro{'@'}eternis.pl.